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StandBy Response Service

The StandBy Response Service was established in 2002 to provide a 24 hour coordinated community response to families, friends and communities who have been bereaved through suicide - anytime, anywhere.

StandBy works in partnership with other local groups and services within the local community, with the aim of reducing potential adverse health outcomes and assisting to prevent further suicidal behaviour.

StandBy operates in response to either an immediate local suicide loss, a suicide which occurs elsewhere but has affected local people, or when a previous suicide loss continues to affect individuals or groups within the StandBy response area.

StandBy also responds to school settings, work places, community groups and other types of multiple bereavement experiences.

The program employs a coordinator in each region and maintains a pool of available StandBy staff who provide 24 hour outreach intervention.

StandBy incorporates a Coordinated Community Response plan that provides people with access to timely support and clear pathways of care via a reliable, single point of contact. Experience with the StandBy program has demonstrated that the provision of support to the bereaved at a time convenient to them is more effective when available and delivered from within the local community.

Through contact with StandBy, people bereaved are provided with a tailored pathway of care, including follow up support, appropriate community linkages and intersectoral collaboration as well as the opportunity to contact StandBy as and when required.

StandBy operates in several locations across Australia. Please visit our StandBy Sunshine and Cooloola Coast or Across Australia pages to find out more about specific services.

United Synergies StandBy National Coordinator Jill Fisher has been internationally recognised for her work in the area of suicide postvention.

Jill was awarded the International Association for Suicide Prevention (IASP) Farberow Award for 2011 at a gala dinner held in Beijing, China as part of the XXVI International Association for Suicide Prevention World Congress. This prestigious award is the highest possible honour given in the area of after suicide care and only the second time an Australian has been the recipient. (read more...)


caption: StandBy National Coordinator Jill Fisher (right) with Jaelea Skehan Acting Director Hunter Institute of Mental Health, University of Newcastle and Susan Beaton, Suicide Prevention Specialist & 2011 Churchill Fellow




If you require urgent help, please contact:

StandBy Response Service

Lifeline Australia 131114 

Kids Help Line 1800551800

Suicide Call Back Service 1300 659467

or your local emergency service contact numbers

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